Quote:
Originally Posted by strongcord
You just have to keep clicking the "Save Settings" button.
Once I had to click it 261 times, but it finally re-started my active contest.
Greg asked me several questions about server timezones and wordpress versions and such in a thread in another part of the forum.
They keep telling me I'm the only one reporting this issue, so glad you posted again.
The software is a good idea and they are guys just like us who can't make everything in life perfect.
Hang in there for the 2nd version which should be better.
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I have still not heard back from you on my last email... It doesn't seem like you really want to get this resolved.
The way to get this working is not to click the button 200+ times, it is to contact us and work with us to debug the problem and get it fixed. If you post here, then don't follow through and work with us how do you expect anything to get fixed. I am not a magician, I can't just wave my wand and poof - problem solved. There are millions of server configurations out there with all the different combinations of apache, php, wordpress, all the different wordpress plugins, mysql, etc. etc. Then there are possible network issues talking to our server and possible issues getting the response from the licensing server back to your plugin. Even with all this, it works and it works very well. There will always be issues that hit a small portion of users, these are difficult to recreate and debug, especially when we cannot recreate them in our testing. We have to count on our users to help us to work through these issues to find the problem so we can get it fixed.
This is what we need from everyone that is having problems with licensing in the plugin, please tell us about the problem and work with us so we can get it fixed. Before today I only knew of one person with this issue - strongcord - and I think I may know what the problem is with his but I'm still waiting to hear back from him. If there is anyone else other than icon and strongcord please speak up.