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Contest Burner Viral Marketing Wordpress Plugin Self service support for ContestBurner plugin. Premium support is offered to paid subscribers.

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  #1 (permalink)  
Old 12-21-2009, 09:36 AM
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Default License Validation Error?

License works... then doesn't... then does.

Is this due to the server issues you've been experiencing lately?

"An error occured trying to validate this license. Please contact customer sevice."

Thanks.

Last edited by strongcord; 12-21-2009 at 09:24 PM. Reason: doesn't work.
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Old 12-21-2009, 09:31 PM
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Default Re: License Validation Error?

Hope I can get this worked out as I have $5,000 invested in man hours and software for this contest campaign.

Help? Anyone?

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Originally Posted by strongcord View Post
License works... then doesn't... then does.

Is this due to the server issues you've been experiencing lately?

"An error occured trying to validate this license. Please contact customer sevice."

Thanks.
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Old 12-21-2009, 11:34 PM

 
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Default Re: License Validation Error?

Strongcord,

Let me find out what's happening. I'll check into this RIGHT AWAY! Thanks for letting us know what's going on.

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Old 12-22-2009, 01:15 PM
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Default Re: License Validation Error?

There is no problem that we are aware of with the licensing server and we have not been able to recreate any problems in testing.
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Old 01-04-2010, 10:46 PM
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Default Re: License Validation Error?

Still experiencing frequent inability to connect to licensing server. Have you tried to update Settings page from multiple geographic locations in your testing?

(Gratitude to Bill and entire team for providing this excellent software.)

Frequent inability to connect to Licensing Server that causes all Contest Burner Settings page settings to reset to default. (save your list of video URL's somewhere or you will have lots of work to do over.)
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Old 01-05-2010, 08:48 AM
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Default Re: License Validation Error?

where is your server located?
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Old 01-05-2010, 05:15 PM
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Default Re: License Validation Error?

(Gratitude to Bill and entire team for providing this excellent software.)

Dallas, Texas, USA where everything is BIG.. like The Planet (the company I pay $500/month for a dedicated server)

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where is your server located?
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Old 01-07-2010, 11:31 PM
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Default Re: License Validation Error?

How do I get a license for contest burner? Bill mentioned it in today's show about being able to use the same license for the membership-site.

Sorry, I have to do some catching up with the VIP shows.
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Old 01-09-2010, 08:51 AM
 
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Default Re: License Validation Error?

I too am getting "License has expired - please contact customer sevice" as of today. I have the premium license.

Tried contacting them via their contact form on Viral Marketing For Your WordPress Blog: Contest Burner earlier this morning (Fri). Got no response (as of yet).
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Old 01-09-2010, 05:15 PM
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Exclamation Re: License Validation Error?

yes. i am still getting license validation errors... sometimes 7 times to save settings before it takes and then sometimes it wipes out my settings. do over.

i chatted with bill on show night and he says they are getting ready for next round of bug fixes and upgrades for CB.

I'm happy to wait because it's a great software.
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